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STORE POLICIES

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Return/Exchange Policy - We allow unworn clean products to be returned for a full refund within 3 days

 after purchase. After 3 days items that are clean with no visible odors or signs of wear may be exchanged within 30 

days of purchase. Pretty Moments Boutique Care LLC maintains the right to refuse to return/exchange items that 

do not meet this criteria.

 

Warranty- Pretty Moments Boutique Care LLC honors all manufacturer warranties. In most cases Silicone breast 

prothesis are warrantied for 2 years. Most athletic forms are warrantied for 6 months to 1 year. All warranty polices 

cover replacement due to manufacturer defects in materials and construction. Pretty Moments Boutique Care LLC 

warranty does not cover comfort or fit issues related to weight gain, loss, anatomical changes or product misuse. 

 

If you have a compliment or a complaint please contact…… 

 

Lashaunda Vaughn- Compliance Officer  513-223-1295

BOC  - Board of Certification 1-877-776-2200

Ohio Fraud &  Abuse Hotline 1-866-FRAUD-OH or 614-466-0722

Medicare Fraud & Abuse 1-800-MEDICARE or 1-800-633-4227 

As a client of Pretty Moments Boutique, I understand it is possible that at some point during my fitting, services will be provided via ZOOM. 

I understand and agree to the following with respect to the use of Pretty Moments Boutique Virtual services.

  1. I understand that these virtual services may involve the communication of my personal information, orally and visually, to Pretty Moments Boutique . 

  2. I understand that Pretty Moments Boutique, Virtual services include, but are not limited to, consultation, virtual fittings, and transfer of individual profile details using interactive audio and video. 

  3. I also understand that some or all of the laws that protect the confidentiality of my personal information apply to these services, the same as in-person services. As such, I understand that the information disclosed by me during any Pretty Moments Boutique Virtual services are generally confidential. However, there are both mandatory and permissive exceptions to confidentiality.

  4. I understand that there are risks and consequences of using zoom services including, but not limited to, the possibility that, despite Pretty Moments Boutique reasonable efforts, the transmission of my individual profile information could be disrupted or distorted by technical failures and/or the transmission of my personal information could be intercepted or accessed by unauthorized persons. I agree that ZOOM is appropriate for my circumstances despite these risks. 

  5. It is my responsibility to provide a private location during the Virtual services.

  6. I understand that Pretty Moments Boutique Virtual Bra Fitting services may not be as accurate as in-person fittings or services . 

  7. I understand that the certified fit specialist is providing Virtual Bra Fitting  and consultation services within their scope of practice.

 

I have read and understand the information provided above. I hereby consent to participate in Pretty Moments Boutique, Virtual services under the terms described above. 

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SHIPPING POLICY

Shipping will be calculate at checkout. Depending on the items purchased customer may just pay a flat rate shipping fee of $10.00 within the U.S. At the time of checkout all customers will be notified of shipping cost for all orders. Clothing collections usually ship within 5  business days. Our bras an lingerie ships within 7 to 10 business days.  Please note dates are not guaranteed and delays may occur, mainly due to COVID-19.

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TAXES

All items will be charged the Ohio sales tax of 7.8%

Shipping policy
Store policy
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